The push is on to increase public safety by upgrading the 911 infrastructure to support expanded communication methods.
As mobile phone use skyrockets and texting becomes a preferred mode of communication, the 9-1-1 system needs to evolve to catch up. That's what Next Generation 9-1-1 is about: updating the 9-1-1 infrastructure to allow today's mobile citizens to easily report emergencies by texting messages, photos, and/or videos.
This paper will help you understand what's involved in upgrading your Public Safety Answering Point (PSAP) to NG9-1-1. It provides valuable insights into:
- What the NG9-1-1 initiative is all about, what's driving it, and why it's critical for ensuring public safety moving forward
- Technology, funding, liability, and public education factors to consider before migrating to NG9-1-1
- How to protect your NG9-1-1 system against unplanned downtime that can put public safety at risk
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