Organizations continue to struggle to find adequate tools and methodologies to meet less than 15 minute SLAs Organizations that justify using good-enough availability tools should know that statistically, they are due for a downtime incident, and it might hit a mission-critical server. Most must realize this as, according to ESG's survey, only 16% of respondents stated that “everything runs reasonably well,” leaving over 80% of organizations looking for an alternative or supplement to what they are doing today. After reading this informative analyst report, you will understand:
The 3 availability methodologies to consider
The difference between system and service availability
Why Recovery Time Objective (RTO) is the best measurement for SLAs
What your actual recovery goal should be
Why high availability is about “And” NOT “Or”
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